If you've ever tried to make an appointment with your stylist only to find out she's booked out for weeks, you'll appreciate the team at Lasting Impression.
Lasting Impression is a team based salon, which benefits both employees and guests.
The premise is simple. Every member of the Lasting Impression team is focused on serving the guests and building the business. Guests don't 'belong' to one stylist, any stylist can serve them. Skill certification ensures that the services are performed with the same quality with every guest, and that each stylist has a mapped out growth plan. As the team hits certian milestones, they are rewarded.
"We converted over 10 years ago to a team-based pay system, which was nearly unheard of in the undustry at that time." said Mary Walker, owner. "However, I felt it was necessary to stick to our mission of being the best of the best and servicing each guest with the same high quality, while also allowing my staff to truly see their progress and growth mapped out."
"Team-based pay is the next generation of rewarding staff for team excellence and serving the customer to the highest level," agrees Neil Ducoff, founder/CEO of Strategies, a Connecticut-based company that assisted with the transition. "This truly focuses the team on best serving the customer."
Enjoy the benefits of a true team at your service!
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